Refund Policy

Thank you for choosing RZQ-Online Shop. We appreciate your business and want to ensure you’re happy with our services. Please read our refund policy carefully to understand your rights and responsibilities when you’re looking for a refund.

Free Trial Period

We offer a free trial to explore and fully understand RZQ-Online Shop. There are no charges during this trial period, which is a chance to see if our platform suits your needs. During the trial period, RZQ-Online Shop does not require credit card details. If you are unsatisfied with our service, you may cancel at any time during the trial period and will not be charged.

Cancel Anytime

You can cancel your subscription anytime. Once cancelled, we stop all billing right away. Payments made for the current period are still usable until the end of that period.

Subscription Refunds

Once the trial period ends, and you choose to subscribe to RZQ-Online Shop, refunds will be handled as follows:

Monthly Subscription:
- Refunds for monthly subscriptions can be requested within [X] days from the first payment date.
- No refunds will be issued for monthly subscriptions requested after the specified time frame.
Annual Subscription:
- Refunds for annual subscriptions can be requested within [X] days from the first payment date.
- No refunds will be issued for annual subscriptions requested after the specified time frame.

Refund Process

To request a refund, please email our customer support team at [email protected] within the specified time frame. Provide your account details and briefly explain why you want a refund.

Refund Eligibility

Refunds only apply to the initial subscription payment and will not include any additional fees or charges incurred during usage.

Account Termination

We may terminate accounts for fraud, violating guidelines, or breaches of our terms. You’ll be notified, and access will be stopped immediately.

Exceptions

RZQ-Online Shop reserves the right to deny a refund request in cases of abuse or misuse of the service, violation of our terms of service, or any other situations deemed appropriate by RZQ-Online Shop.

Contact Information

If you have any questions or concerns about our refund policy, please email us at [email protected].